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A direct way for users to giveup#41


Testers have gotten stuck in a mission and not know how to giveup. There’s no current time out, so they just stay on the page. It seems the only option is to close the browser or tab, but if there was a more apparent way to skip or giveup, seems like that would help.

2 years ago

I agree, this would be useful. I read in some of the help questions there’s a “give up” button but haven’t found it while testing. Also, while trying to figure out when Maze considers a tester gave up by trying the test myself I found that apparently in desktop closing the tab isn’t considered giving up and actually doesn’t record that user’s response at all, only when you overwrite the url. Would be nice to know better when Maze considers a tester gave up on the mission.

a year ago